I have two Motorola DCR3200s (I think) each with a Shaw WD Expander. One of the expanders has failed. What warranty options are possible? I have the old Shaw Friends Lifetime warranty on equipment. Thanks
Hi kritiker ,
If you are eligible for the Shaw Friends grandfathered warranty plan, we would be more then willing to honour it with replacement hardware for a Shaw purchased devices. However we've stopped selling any Expander Hard Drives, and it is possible we may no longer have replacements available. We're going to send you a direct message to gather account details, and we'll take a look into your account and see how we can help further with this request. Check your Community Inbox in the next few minutes for this message.
I also have a expander that stopped working but I was told that you guys could not do anything about it even though I also have the old shaw friends warranty could you maybe also message me about it
Hi mike10dude. We can certainly check your account for you. I'll send you a private message now.
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