there doesnt seem to be the "other times" option in the information section on the remote control -- where did it go ?
Hi somekindawonderful ,
We believe you're looking for the option where you can locate future times (and channels) that the selected program will be broadcasted on. This is a bit different for each of the 3 types of cable box guides that we offer.
On the HD Guide: Press OK when you're on the channel (or within the info screen) and you'll see the option "Other Showtimes".
On the Gateway PVR: Press Info when on the channel, and scroll down to and select "see all times"
On the older ROVI Guide: Press Info twice, the second time will show icons at the bottom of the program info, and the clock icon will be "View upcoming times for this title".
Let us know if this helps.
i have a 3400 and that option is not showing
Ok. A 3400 should be using that classic ROVI guide. To confirm, your menus look similar to this?
If in the guide, pressing Info once will bring up the screen seen above. Or if on a live channel, pressing Info twice on the remote will bring up the similar icons at the bottom. The 4th icon in the screenshot above (the clock) is the one we're looking for. Let us know if this is the case. If not, we'll start a private discussion to collect some account information from you. Thanks.
i was getting all the other options when i pressed the info button except for the "other times" for days -- but now it is back -- so issue has been resolved -- but thank you
How very odd that it would had been missing. Glad to hear it's sorted itself out. Let us know if there's any other questions. Have a great day.
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