AnsweredAssumed Answered

Subscribed Channels Filter? Help!

Question asked by on Jun 12, 2016
Latest reply on Oct 12, 2016 by geopro1

Hi, I'm a new customer as of May 31 2016, and I have a Gateway HDPVR. I have no way to see what channels I have in the guide except for painfully selecting each channel, waiting on the 2-3 second lag, and seeing whether I subscribe to the channel or not. I know I have the basic package with movie channels package, but I was not given a guide of any kind, or referenced an online guide for download.


I read on some other threads that the HD channel guide, by default, only shows subscribed channels, but this is not the case on my unit.


Is there a filter option I am missing? Surely this has been remedied by now, based on the multitude of threads I've seen about this.


Thanks in advance!