Woke up this morning and turned on my tv and closed captions were on. Wasn't sure why so I went into gateway settings and turned closed captions to OFF.
Captions still appeared on the channel I was watching. Turns out my other half had turned on closed captions for that channel through the info menu.
Why would closed captions still appear after I turned closed captioning to OFF? Wouldn't the main OFF setting override the channel setting? I ended up turning them off through the info menu.