instagood

Gateway Closed Captioning Bug?

Discussion created by instagood on Jun 26, 2016
Latest reply on Jun 26, 2016 by shaw-don

Woke up this morning and turned on my tv and closed captions were on. Wasn't sure why so I went into gateway settings and turned closed captions to OFF.

 

Captions still appeared on the channel I was watching. Turns out my other half had turned on closed captions for that channel through the info menu.

 

Why would closed captions still appear after I turned closed captioning to OFF? Wouldn't the main OFF setting override the channel setting? I ended up turning them off through the info menu.

Outcomes