Hi I cannot get the GUIDE to work on my RCA HDTV. I have a DCT 6208 Digital Terminal and have tried everything to get it to work including unplugging TV and Box and unplugging cable checked and rechecked settings please help
What happens when you press Guide on the remote after pressing CBL?
I have since found out that I can access the guide when I am in the lower channels not HD but once I have the TV on channel like 211 Global I cannot get the guide or change the channel
This sounds like an issue with video settings. Can you describe which sort of video connection you're using from the HD box to the TV? Coax, HDMI, composite, etc...
Hi the setup I used was for the motorola dct6200 found on the shaw website.
Hey there melbat
Are you still having trouble with this? I've sent you a direct message. If you still need help please check your inbox at the top and reply to me there.
Morning Colin - Yes it is still not working I have tried everything suggested and still cannot get the guide to work when it is on an HD channel. Have to go back to a non HD to get the guide
Okay, I'll check into it for you. I did send you a direct message, please check your inbox at the top when you get a chance.
Sorry Colin yes I did get it my phone ***-***-****.
Message was edited by: [shaw]tegan, removing personal information from post.
I've seen that, when the User Settings - Override is turned on
Power Off, Menu/Settings
The Output format, try a few different ones (left/right) on the output and the 4:3 override.
I cannot get into settings on my remote - is there a way around that???
Unfortunately no, keep trying...
Power off the digital terminal, then Menu/Settings a second or two after the screen goes black.
Looking for Output being 1080i or 720p
and the 4:3 Override try Off and the different options to find the combonation that works best, not sure why it stopped working.
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