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High Overwatch Ping and RTT Times

Question asked by chris1130 on Jun 27, 2016
Latest reply on Jul 6, 2016 by corbin

For the last 2-3 days I've been having a ping of 252ms+ and a Round Trip Time (RTT) of 212ms Minimum when playing on the American Overwatch Servers. This is over a previously absolutely fine wired connection.

 

It seems that many people are having the issue and most are from western Canada and have Shaw as their ISP.

 

Blizzard support has spoken and stated that the issue seems to be on Shaw's end - hence why I am posting here.


As requested here and here, I've attached tracerts to the Overwatch Servers.


When can we expect a fix?

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