Getting knocked off without prior notice is costing me money. How can I have planned system outages pushed to my email address in advance. I have been told by a service rep that I can do this,but cannot find info on how to easily do this. The service rep advised they cannot sign me up because of anti-spam legislation. In my view this is BS since I am requesting this service. Once the internet is down I do not have the ability to log onto the net to find out what the problems may be. I have been a Shaw internet customer since forever. I am seriously thinking of switching providers since I have been knocked off three times since the beginning of May. Each time it has cost me significant $$ as an online tournament poker player.