AnsweredAssumed Answered

How to subscribe to service outages?

Question asked by corrymacdonald on Jun 24, 2016
Latest reply on Jun 25, 2016 by mpa

Getting knocked off without prior notice is costing me money.  How can I have planned system outages pushed to my email address in advance.  I have been told by a service rep that I can do this,but cannot find info on how to easily do this.  The service rep advised they cannot sign me up because of anti-spam legislation.  In my view this is BS since I am requesting this service. Once the internet is down I do not have the ability to log onto the net to find out what the problems may be. I have been a Shaw internet customer since forever.  I am seriously thinking of switching providers since I have been knocked off three times since the beginning of May.  Each time it has cost me significant $$ as an online tournament poker player.