Alright with the new shaw promotion I changed to internet 150
they had to take away my dpc3825 (in bridge mode) and swapped to hitron one.
I also requested it to be bridged so the hitron itself only works as modem right now.
the technician just swapped the modem so I have the same setup as previous.
as shown on the picture the ping spikes to 1000ms and it happens regularly.
well I got technician coming on this friday and have to wait for a week with this garbage modem :/
I tried to connect directly from the modem to computer.. ( tried 11 computers!)
and tried to remove a coax splitters between incoming coax and the modem just in case but made no difference.
So I realized that the new modem itself is the problem.
ps. from playing overwatch i can clearly see that something is wrong before I get in to the shaw server.
this was not like this when using dpc3825 with internet100