Hey guys and gals,
I'm trying to figure out my 30 day period of Internet usage that is tracked on My account. My new account was activated July 2 and My Account indicates 261 GB from July 3 - to July 31. There is also a reference to August 2nd of 13 GB.
All good so far as I was well under the allowable 800 GB. However, on Monday, August 1, due to to work requirements, I transferred a significant amount of data that has not registered. I need to know what billing cycle the Aug 1 data applies to. Right now, it seems to have been missed or is going to calculated on the wrong cycle.
Can someone clarify this for me?