To put it simply,
I am a new home customer with Internet 120.
I want Wide Open 150 + (That means committing revenue for 2 years)
I am being told it is incompatible with the New Home package.
No one has any clue to when it will be compatible.
Did you not do your research in fully understanding your customers again? By having a service that I want and NOT making it accessible, you are driving me to a competitor.
Get it together.