It is odd that both remotes are doing the same thing. If you have already tried replacing the batteries, we can also try reprogramming the remote to see if that fixes it. Which remote controls do you have? Also something else to try, is pulling the power out of the digital box for two minutes to let it reset. Then test the remote. Since both remotes are doing the same thing, it may actually be the box, not the remotes.
Identifying your Remote Control
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