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iPhone 6, ios9 how to delete email folders

Question asked by cblomeley on Aug 21, 2016
Latest reply on Aug 21, 2017 by alinajetly

Hi,

 

I'm trying to delete the folders "Chats", "contacts", "emailed contacts", "sent" and "trash"  from my iPhone email program.   The program already has sent and trash folders, these are additional ones that seem associated with my shaw email.

 

Following the procedure on iPhone to edit and then delete folders, it won't let me because "the mailbox could not be deleted on the server".

 

Is there a way to delete these from my  shaw email profile entirely and just have one inbox? When I go into webmail, I don't see these folders at all, it's only on my iPhone. 

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