Hitron CGNM-2250 Poor Download Speeds

Discussion created by vassagomyth on Sep 2, 2016
Latest reply on Sep 3, 2016 by colton_w24

So I've seen lots of posts on this now, but want to add my own (and maybe get this resolved).

I upgraded to the 150 Wide Open plan and got the Hitron set up with no trouble.  My problem is the rock solid 34Mb download rate.  I've done numerous speedtests: wired device, wifi device, all wifi off, etc etc. and, without fail, the download sits steady at 34 and upload is steady at 16.

I've seen others post where they only got ~30 if they used a 100Mb interface, but I'm on 1Gb (and besides, wifi gives the exact same rate), and others who said their issue was resolved when their modem was "re-provisioned on Shaw's end".


Are there any concrete solutions to this (other than getting a different modem)?