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waiting for final bill

Question asked by jillayates on Sep 7, 2016
Latest reply on Sep 7, 2016 by shaw-ken

Hi.  I closed my shaw account and returned my equipment.  I have not been unhappy with Shaw but due to some speed issues with internet and outages my family decided it was time for a change.  I was told that I would have a final bill for Sept 5 as I still have to pay out some of my pvr.  The customer service rep that I saw in person said that she wouldn't be able to give me this information at the Shaw store but would have it straightened up this week.  Instead I had a new bill sent to pay for October and November when my account should be closed out.  Nothing has changed on my online account as well.  When will I get my final bill?


Thank you.