i am trying to hook up my hd box and all i get is no cp on the display ??
What are you using to hookup your box? Composite? HDMI? Component?
Where you connected the cables on your TV, are they labled Input1, Input2, or HDMI2, HDMI3.
Can you push the Source or Input button on the front/side of your TV to make sure they match?
Has your hd box been activated? Or is it new?
can't find a source button ??
new but did just activate it
Check the remote that came with the TV?
Were you able to get your new box activated? NoCP will be displayed on the new HD Guide cable box display before the activation has completed. If you tried self-activating online but your box seems stuck on NoCP there was a problem with the activation.
Check to see if something is connected between the wall cable outlet and your cable box that might be preventing the activation, such as a splitter or power bar, and if possible bypass this so that you have a single cable connected direct from the wall to your cable box. Next, try disconnecting power as well as the coax cable from your new box, then reconnect coax first, followed by power. Now try activating again from our Online Activations portal. If this still doesn't work, please be sure to let me know so that I can assist further.
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