AnsweredAssumed Answered

I just got 150 service and the Hitron modem can't be accessed via

Question asked by ericskel on Sep 16, 2016
Latest reply on Sep 25, 2016 by shaw-phil

I can connect at 150 mbps directly attached to the Hitron with an ethernet cable but when I connect it to my router (DIR 880L which does have gigabit LAN) I only get 30 mbps. Also, both wi-fi lights are out on the Hitron. I tried to reset the Hitron with no change afterward. I also tried moving the LAN cable to different ports on the modem. Any idea whats going on?