AnsweredAssumed Answered

Hitron CGNM-2250 is very slow on wifi (esp 2.4 Ghz)

Question asked by darrylkropp on Oct 5, 2016
Latest reply on Sep 23, 2017 by braliao

I recently had the new Shaw 150 installed. Downloads work great on a wired connection (i.e. faster than 150), but is considerably slower on wifi. I've tried using a couple iPhone 6's and a MS Surface Pro 4. 

 

1) 5 Ghz is a lot faster than 2.4 but never gets over 100Mbps. Generally, it is at most half as fast as the wired connection. Quite often, it is closer to 30M.

2) 2.4 Ghz is very slow. Sometimes almost non-existent slow

 

For example, here are a bunch of tests I just ran:

 

2.4 Ghz: iphone- 11Mbps, 26Mbps, MS Surface - 43Mbps

5Ghz: iphone-50Mbps, 59Mbps, 72Mbps, MS Surface - 31Mbps

Wired: 177Mbps

As you can see, the results are all over the place and NEVER close to the 150Mbps that I'm expecting. I've read through the forums and have tried different channels on the 2.4Ghz band. I've tried 1, 6, and 11. No apparent difference.

 

Any other ideas?

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