The phone service was just installed on Thursday and it's dead already. The phone unit is lit up but no lights on the 2 phone lines. At first I could dial out today but it went to maybe my voice mail, then line was dead and now I get a busy signal. I was on hold for tech support for 20 min. I did not get anyone and I'm doing that on my limited minutes cel phone. Can't wait forever. This is a business line.