Slow internet speed

Discussion created by rdog66 on Oct 14, 2016
Latest reply on Oct 14, 2016 by shaw-phil

Hi I have internet 60 plan with the Hitron modem. My test speeds are a consistent 34 mbps everytime I test. My old modem is a cisco modem where my speeds were well into the 50-60 range. the cisco modem had horrible wifi range which is why I did the upgrade. The new Hitron modem is directly wired into my desktop

went through this with a tech online chat until i was disconnected. but with no improvement

thanks very much