AnsweredAssumed Answered

Having difficulty using powerline adapter with new shaw 150

Question asked by ktrwcm2014 on Nov 1, 2016
Latest reply on Nov 3, 2016 by geopro1

Hi, 

 

I recently switched to Shaw for that 150mpbs and noticed that my powerline adapter isn't working with the new modem (Cisco DPC3848V)

 

When I connect the Ethernet cable to one of the 4 ports from the adapter to the modem, the light on the modem shows yellow on the port that the Ethernet cable is plugged into. The lights on the powerline adapters are showing no issues so when I tested the internet speed, I was getting somewhere around 0.6 to 1 mpbs download speed and 10-15mpbs for upload speed.

 

Just curious if anyone knows what the issue here might be because the adapters were working perfectly find until I switched to Shaw although the modem is slightly farther away from where my computer is located compared to my older modem. 

 

Are there some settings that I have to change on the modem's IP address (192.168.0.1)?

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