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How do I improve the wifi signal from Cisco Model DPC3825?

Question asked by jbatchel on Oct 23, 2016
Latest reply on Oct 23, 2016 by shaw-harvey

Our wireless device is sitting in our living room on a shelf. It faces us as we sit within a few feet of it. Our smartphones show 1-2 bars and my Fido sometimes drops off entirely, thinking that we are in a Fido extended coverage area. Even that doesn't seem to help.

 

I read the forums and tried changing channels on the Cisco device to see if a stronger signal could be found. It didn't help. I did the reset button on the back of the device...no effect. [on the back of the device, there is a recessed button and a button sticking out below it. I pushed the bottom button that sticks out.] 

 

Other thoughts? Thanks.

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