I upgraded from the standard 25mb plan to the 150 plan. I am not seeing any improvement when surfing the internet. Where can I go to test my speed? Videos I view still pause while it buffers.
Let us know if you've been able to get to the bottom of your performance challenge. If you're connecting by WiFi, here's a helpful article we have that can get you details about using WiFi with high speed connections. Get the Most out of WideOpen Internet 150 While on WiFi
Try speedtest.net or speedtest.shaw.ca Those should give a good measure of the new speeds.
A while back I used the 50 plan.
I down graded at that time to 25 as Shaw service was seldom up to 50 meg from my location so why pay for it.
Last week upgraded to the 150 plan Sure.
I seldom see 150 on speed test.
The signal on download graph is up and down like a yo yo.
Yesterday I could not even connect to Google with Laptops running Apple or Microsoft.
This evening testing and getting 30 to 75 and one max of 142.
Reboot done 1/2 way through my tests ( re powering the modem takes for ever) and even doing a Safe boot , same result.
I thought maybe since last year my signal would be better. But I don't see it.
During any test laptops were hard wired to the Hitro!
Hopefully you checked out the link mentioned in this thread as a start Get the most out of WideOpen Internet 150 while on WiFi
If those steps do not help try all of the slow speed trouble shooting steps at the following link and that should get it going! How to troubleshoot slow Internet speeds
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