AnsweredAssumed Answered

Motorola Surfboard 5100 Support

Question asked by elaka on Nov 3, 2016
Latest reply on Nov 8, 2016 by elaka

Hi,

 

It appears there were upgrades on the network about 2-3 weeks ago (Lethbridge AB) and my Motorola Surfboard 5100 is no longer working on the Shaw network. I have another internet provider and Shaw supplies the cable for that. I had 2 visits from Shaw technicians and they confirmed that the lines are clear and signal is strong.

 

Can I get an updated list of modems that are still supported on the updated cable network?

 

Thanks!

Outcomes