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Importing Outlook 2016 contacts

Question asked by nartoon on Nov 4, 2016
Latest reply on Nov 5, 2016 by shaw-tony

I am using Shaw webmail preferences to import outlook contacts from outlook 2016. I have exported the contacts into a .csv file then use Webmail to import those outlook records as outlook contacts, but I keep getting the same error over and over. The error says Unknown error for item "(Unknown)": Could not parse csv file - Reason : missing column name for column[92]. That is the last column in my .csv file and it definitely has a name. Most of the columns are empty, but I used them all because that's what Outlook 2016 generated in the .csv file. I was getting the same error when I only chose the columns with actual data to import.

 

Anybody have any ideas to fix this?

 

Thanks,

 

Norm

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