AnsweredAssumed Answered

Bounced From US to Canada to US

Question asked by lanzarote on Nov 3, 2016
Latest reply on Nov 3, 2016 by shaw-tamara

I am trying to download the FreeRange TV but apparently because I bought and activated this computer whilst on a visit to the U.S. I'm having no luck.


When I attempt to download the app, I get the following message:


“The item you've requested is not currently available in the U.S. Store, but it is available in the Canadian Store. Click Change Store to view this item”


When I click “Change Store I get this”


“This Apple ID is only valid for purchases in the U.S. iTunes Store. You will be switched to that Store”


In other words going around in a circle, how do we solve this?