AnsweredAssumed Answered

Slow remote Speed Test

Question asked by on Nov 14, 2016
Latest reply on Nov 19, 2016 by shaw-lance

Wondering if anyone else is having this issue.  Down in High River, AB and ever evening around 6:00PM my speed test to Edmonton, and some other eastern provinces, slow right down.  I have the 150 plan and if I do a speed test local all is good.  Which i what Shaw support always wants you to do. But a speed test to Edmonton goes down to 6-10Mb max.  Very easy to duplicate and happens ever busy period.  Really sucks as some work flows are in Edmonton.  I don't suspect any can fix this but just wondering if others have the same.  And any guidance on how to have Shaw tech support take it seriously.