I copy the URL, click the Link icon but am unable to paste the URL in the page that comes up. I can't type in the URL manually either.
Hey there mortmain,
Very sorry to hear that! What Internet browser are you using? I'd recommend trying an alternative browser to try and narrow down if this is an issue specifically within a certain one.
For instance, if you're using Google Chrome, try Mozilla Firefox. Or if you're using Internet Explorer, try using Google Chrome.
Let us know if using a different browser allows you to paste in URLs.
Thanks for responding, Brayden. I've been running Firefox (fully updated) for years without any trouble. As you suggested I tried Google Chrome and even Internet Explorer, but run into the same problem. I must be doing something wrong or omitting a step within the Webmail program itself. Can you give me step-by-step instructions for pasting a link in an e-mail? I'd be grateful for any suggestions.
I went to the new Webmail and tested this out for you. And I found that there is an issue after all.
First, a URL that's pasted into the email isn't clickable if I do one of these methods -
1. right click while in the email and click 'paste' will paste an unclickable link
2. control-V while in the email will paste an unclickable link
3. choose 'insert/edit link' won't let me right click
But... if I choose 'insert/edit link' and then control-V the URL, it will paste to the page as a clickable link.
It's a workaround. I'll contact the team that manages Webmail and notify them of this too to see if there are ways we can make this more convenient.
If I lick the link inert icon, then control-V the URL I can paste it in without trouble, but the resulting link within the e-mail will not be clickable.I have no idea what the "title" and "targest" fields refer to. Sometime it's best to lreave things alone and npt fiddle with them if they're working OK. I've been using Wemail for years, worked fine till the last update, and I don't want toestabish a new account on another service because thousands of people know my ddres.
starighten this out I hope the managing team can be of some help ASAP.
I was just playing around with this, and here's what I found. If you can use Ctrl+v or right click and paste the link into the body of the email, however it doesn't look to be linked (no underline). If you use the Insert/edit link method, it does show as underlined, however all three methods are not clickable in the draft email. Once you send the email, it will be clickable in the received email. Go ahead and try sending yourself an email with a link pasted in it, and you will see what I mean.
Hi Don, Your suggestion worked. So (at least for me) I guess the Link icon just doesn't work. Since nobody else has posted about this, I must be the only one running into this problem. I'm running Firefox on Windows 7, common enough system, so it must be some particular glitch in my software. Thank you for taking the trouble to investigate this.
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