when I search "curling" on the PVR - I only get one listing for Ch 9 (today @ 12:00)
when I search "curling" on the Digital Box (upstairs) - I get 8 results for Ch 9.
That's a good question. Are the digital boxes different in respect to the layout, guide and format? What I mean by that is that we have different menu and platforms and am curious as if that might play a part in this. Do you know the model number of the PVR that you have?
The PVR = Arris Gateway - Model MG5225G - it only shows a few under curling and only 1 - Ch 9
Digital Bx = Motorola - Model DCX 3200-M - it shows a lot more listings - 8 results for Ch 9
They do of course have different menu and platforms - BUT I don't understand why they wouldn't both
have the same listings on that search! :-(
That is odd. I just tried both guides here and both pulled up several listings for "curling". When you did the search on the Gateway, did you search by specific word or by Title? If you check in the Gateway guide, are you able to see some of the upcoming curling events that the other box was able to locate?
What you can try doing is a reset on the Gateway, then see if when doing a search it is able to locate more items. How to reset your Shaw Gateway
I tried resetting the Gateway - no changes. I will try resetting the other (portal) - can't right now as I'm recording. :-)
Rather than checking each and every listing - this is just for Channel 9 - Curling - Friday - Nov. 11th
on both the Gateway PVR & Motorola Digital box:
Gateway PVR = 1 listing - for Channel 9 - Friday Nov 11th - Noon
Motorola = 3 listings " " 9 - Friday Nov 11th - Noon, 3:00 pm, 7:00 pm
BYW - both Portals - show the same results.
Thanks for trying that rubytuesday49! In the settings, do you have many channels on your Gateway selected to not display in the guide? Just wondering if that's somehow affecting that.
For more information on how to show/hide channels in your guide here: Shaw Gateway - Removing Channels from the Guide.
Thanks - that was a good thought, BUT whilst I do have some channels hidden it's not the channels in question.
i.e. - Channel 9 - as I mentioned before, the Gateway is showing ONE listing for Channel 9 and the Motorola digital box is showing THREE - on Friday, Nov. 11th.
When I look at the Guide on the Gateway, I can see the THREE listings, but when I do a Search, it only comes up with ONE.
In search, does clicking on the one listing and then "see all times" help?
Yes, when I click on "see all times" it does give what appears to be "all" the listings for Channel 9 as well as the other channels. Hmmmm - so I guess I'll have to remember to do that one more step each time I search for a listing. (?) Kind of a pain. One assumes when you search for a listing, - it would show you all the listings for all the channels. - it is kind of weird because in my case, in this instance it does show multiple listings for other channels but not for Channel 9.
BTW - this has happened before with respect to searching for Curling. :-)
Retrieving data ...