Hitron 5G freezes regularly

Discussion created by mlkluther on Nov 10, 2016
Latest reply on Nov 10, 2016 by shaw-don

A couple months ago we got the new Hitron 150 modem. The 2.4 has never been a problem but the 5 g regularly "freezes" and drops. The green light doesn't blink and the 5 g network disappears. The 2.4 g continues to work fine. It is very annoying. Unplugging the modem and resetting it works but it is annoying to have to do it often - some times several times a day.