AnsweredAssumed Answered

Internet 60 with DPC3825

Question asked by beefwhistle82 on Nov 13, 2016
Latest reply on Nov 13, 2016 by shaw-tamara

We just switched from the old high speed 25 plan to Internet 60 and was wondering what modem we should have for this plan. I ask because on the shaw page it shows the advanced wireless modem but we still have the Cisco DPC3825.

Using shaws speed test I get the advertised speed wired but wirelessly I get only 40-45Mbps right next to the modem and anywhere from 1.9Mbps to 15Mbps average about 20 feet away which is not so good. :/

I was wondering if the advanced modem is needed to take advantage of the internet 60 plan and if so is it possible to swap modems without affecting our bill? We purchased the current modem some time ago to avoid rental fees.