Although I can use remote to access "GUIDE", there are channel listings but no program details. As well, cannot scroll though the guide using remote.
I'm just going to throw this out there but you may wish to have your username changed rather than give your email for all to see (This is a public forum.) and some to possible spam. You may not however, but I thought I should at least mention it.
I looked, apparently the only way to do it, should you wish to, is to have someone at Shaw change it as I can not find were to with any of the links associated with the drop menu by my name. In "Edit Profile" the username is unchangeable were name and email are changeable.
hi maddie could you please advise what box you are using. When you go tyo guide do you get anything on the guide? does it say To Be Announced?
As sammar asked, what message are you seeing in the guide?
Also, is this is digital box or a Gateway? If it's a digital box, push the CBL button on the remote and then push the guide button and see if there's a change.
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