Please re-enable VPN over Shaw Go WiFi

Discussion created by redehm on Dec 12, 2016
Latest reply on Oct 11, 2017 by shaw-phil

Something happened to the Go network over the summer. Since then I have not been able to connect to my company's VPN over the Go network (which also includes my local library which runs on it).


I have traded several messages with Shaw support without any luck. Their offical response is: "Shaw does not support VPN on the Go Network". This basically renders the benefits of the network useless for me. I have also never had issues with VPN on public WiFi anywhere else in the world.


What's more, I have met some Shaw Business Field Technicians in my travels (easy to spot in their blue shirts). Ironically, they also suffer from the same problem. Shaw employees cannot even access their own VPN over the Go network. Bizzare.


Is anyone else miffed about this? Can we make some noise?