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Sony Blocked Shaw IP Address

Question asked by me-me-me on Dec 17, 2016
Latest reply on Dec 18, 2016 by kevinds

Sony has blocked the IP address assigned to my cable modem, they claim that it is because of violations of their TOS however we've not used any of the network features even when we had an account.

 

Sony is not sympathetic at all and blames Shaw. Shaw can't help if Sony has blocked the IP address.

 

How can I get a new IP address assigned since Sony will not unblock the IP address currently assigned to my cable modem.

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