High ping throughout the day

Discussion created by smitty2 on Dec 19, 2016
Latest reply on Dec 21, 2016 by geopro1

Over the past month or so I have noticed that throughout the day the ping to any sort of webs service will skyrocket too 200+ from around 30 or less. This is extremely noticeable when playing online games like Counter-Strike and will instantly make it almost unplayable due to everything being extremely slow. A few weeks ago Shaw did replace the cables and stuff in our neighbourhood which seemed to fix the problem for a few days.


Here is a trace route that does show that the internet becomes very high when it hits some device, I'm not sure what the device is and that is where my problem lies.



Tracing route to []
over a maximum of 30 hops:

1 4 ms 3 ms 3 ms LINKSYS13731 []
2 4 ms 3 ms 4 ms
3 192 ms 187 ms 183 ms
4 205 ms 192 ms 195 ms []
5 191 ms 197 ms 211 ms []
6 202 ms 196 ms 194 ms
7 187 ms 197 ms 189 ms
8 200 ms 205 ms 190 ms
9 209 ms 191 ms 199 ms []

Trace complete.


I do not know what device is at the third jump. I do know that the 1st is my router, and that the second is the normal router/modem from Shaw (that has WiFi turned off due to the personal router). I think that the 3rd device may be the gateway, but no idea.