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Shaw Gateway Remote Issue w/ Power Button for Audio Receiver

Question asked by jminhas on Jan 4, 2017
Latest reply on Jan 4, 2017 by shaw-tamara

Hi. I recently "upgraded" to shaw gateway. I would like to set up the remote so that it will power my TV on and off and adjust volume from my audio receiver. However, I seem to only be able to set it up so that it powers BOTH the receiver and TV off. When I contacted shaw support via chat they simply recommended that I buy a Harmony remote which seems ridiculous to me as it was working perfectly fine before the new equipment. If anyone could help me, I'd really appreciate it. Thanks in advance for any help or even taking the time to read this.