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Outlook 365 For Mac Email Set Up

Question asked by rdrohan on Jan 26, 2017
Latest reply on Jan 26, 2017 by shaw-tony

I have set up my shaw email using IMAP instructions and I continuously get the following error:

 

"The server for account "Rebecca" returned the error "cds063.dcs.int.inet Zimbra IMAP4rev1 server closing connection; service busy." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?"

 

I enter my password and it goes away for a period of time. My IMAP settings are as follows:

 

Incoming server: imap.shaw.ca: 993

Checked no to 'Override default port'

checked yes to 'Use SSL to connect (recommended)

 

Outgoing server: mail.shaw.ca: 587

Checked yes to 'Override default port'

Checked no to 'Use SSL to connect (recommended)

 

What am I doing wrong? Is there a different way I should set up my email? I tried doing an Exchange set up and it wouldn't connect at all. 

 

Help!

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