We'd like to get a static IP address for our connection. I read that it's only available on Business offers. Is that still the case ?
That is still the case. You can contact our Business Sales at 1-855-505-3040 and they will be able to go over what options may work for you.
We have 2 phone numbers with our current plan: home phone and a personal phone.Will we be able to keep those if we switch to a business plan ? Price is $56 for the home phone and $10 for the personal phone. Would that changed too ?Thanks
You can look at just keeping your phone lines as Residential to keep everything the same. From the numbers you are giving us it does not look like there would be a price change.
What I would suggest is calling our Business sales line above. We mostly deal with residential services on Community so they will have all of the correct information as to what changes will occur and what you can expect just to ensure there is no confusion! Thanks.
I would like to know from Shaw what the reasoning is behind this policy? This seems to me to be nothing more than a cash grab and it is incredibly unreasonable. There are lot's of reasons why residential customer's like myself need a fixed IP address and I don't see why we should be paying for a "Business account" to get it.
jctcom wrote: I would like to know from Shaw what the reasoning is behind this policy? This seems to me to be nothing more than a cash grab and it is incredibly unreasonable. There are lot's of reasons why residential customer's like myself need a fixed IP address and I don't see why we should be paying for a "Business account" to get it.Carl
That is it.. Because their biggest competitors do it too.. At least Shaw only blocks outgoing TCP 25.. Using the s0106 reverse name and a CNAME DNS record can handle majority of what a static IP provides though.
Some ISPs will simply charge the extra amount for the static IPs, others want the entire plan changed.. My parent's ISP, to get a public, static or not IP assigned to our router is an extra $200/month, otherwise dealing with their NAT device.
At home I'm testing a VPN service that provides static IPs.. So far so good.
I would like a Static IP so that I can install a proper SSL Certificate on my NAS Box so that I don't get any more silly warnings when trying to access it from outside my place.
It really sucks that companies like Shaw attempt to force you into purchasing a higher priced package that provides essentially the same services just because they can. A fixed IP address would cost them nothing. yet they expect their clients to pay 50% more to have the option. If another ISP comes to Canada (Other than Telus who suck even worse than Shaw.) I hope Shaw isn't expecting many of their clients to be loyal to them.
You do not need a static IP to get a proper SSL certificate.
I have 2 NAS and both have a proper, and free, certificate from Letsencrypt. Both QNAP and Synology NAS can use Letsencrypt without any addons installed.
Combine that with Dynamic DNS (from from google, duck duck go, or cheaply spin your own on AWS or Azure) and you're gold.
Additionally, for IPv4, all IPv4 addresses Shaw dynamically hand out have a dynamic DNS that resolves back to the host (the eRouter or your own device), and some DNS providers will let you do a CNAME to this DNS address (google will not for a domain, but will for a sub-domain). That address is fairly static, as long as you have that device and it is getting a public IPv4 address.
jctcom wrote: I would like a Static IP so that I can install a proper SSL Certificate on my NAS Box so that I don't get any more silly warnings when trying to access it from outside my place. Carl
Not related. You can get SSL/TLS certificates on any type of IP address, including the loopback if you desire. However you can not get an SSL/TLS certificate for an IP address.
As I said, the reverse DNS name, starts with S0106 will follow your IP as long as the same MAC address keeps requesting the IP.
Otherwise, there are other ISPs in Canada that offer static IPs, available just about everywhere, and almost always cheaper than Shaw. There are other ways to work around the problem as well.
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