I have a Cisco router (DPC3848V) which has been misbehaving for a few months. On a ping test I see between 20 to 30% ping loss and ping times of around 400ms on a wired network. These ping times are high even on my local wired network. This might be the "puma bug", but still this internet service is not working for me. I pay $80 a month, but can't stream video consistently. The internet experience is poor and seems to be caused by this router. Is there a solution as I can't take this anymore!