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What can be done about poor picture quality on 4K Televisions. 

Question asked by jredford on Feb 7, 2017
Latest reply on Mar 24, 2017 by joinaunion

What can be done about poor picture quality on 4K Televisions. We purchased a Samsung 65" KS9000 4K SUHD TV and the picture quality is way worse than our 12 year old plasma. The television and cables were replaced by the retailer as their installation team was disappointed with the picture quality. A Shaw technician assessed our scenario and found no issues. Apparently Shaw has 30-60hz refresh rate vs the 240hz of the Television and there is nothing that can be done. Hosting the Superbowl was embarrassing with the halos around players and the disappearing football. Will BlueSky fix this? What can be done/ how long before I look to another cable provider. The Shaw experience has been wonderful, but I cannot pay what I'm paying for this picture quality. Thank you.

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