AnsweredAssumed Answered

DPC3848V disconnects?

Question asked by flav2000 on Feb 14, 2017
Latest reply on Feb 24, 2017 by chris_feller

In the recent month  my DPC3848V has been having disconnects. All the lights (including the online light) is on and externally everything seems fine (except for the fact that the connection between the modem and Internet is severed).

 

This usually happens during the day time when I'm not around so it'll be hours before I am able to go home and cycle the modem because the modem is not reachable from my tenants.

 

Of course this is an annoying situation. Will the Hitron be better or there is something fundamentally wrong with my line?

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