Beware of the new upgrade! Stay with docsys

Discussion created by on Mar 6, 2017
Latest reply on May 8, 2017 by bccccc

Refer to https://community.shaw.ca/message/139026?commentID=139026#comment-139026  for why it may be problematic. After a decade with their flawless and great docsys, we upgraded to the new gateway for tv and the new dual band cisco modem/router and we've had 3 weeks on non stop frustration. What a sh*t system! Works great for awhile then nothing, most of the time you need to reset the router for data flow to return. It is NOT a signal issue.


Watch traceroutes if your connection gets sluggy. The first hop constantly spikes over 3000+ms and may or may not fix


TISK TISK! Booking our 3rd dispatch, gimme back my docsys! BUYER BEWARE!