I have added the Shaw email account to the mail app on my MacBook but can’t access them in my contacts app. I also want to have those contacts listed in Messages on my MacBook. I am using Mac OS Sierra 10.12.3
Hey there! Sorry to hear that your email client isn't loading your contacts. Generally this requires you to set up your email client to use ActiveSync, which is not available on most desktop clients unfortunately. If you check out our How to set up email in Apple macOS Mail instructions, it has a table that specifies that contact information cannot be synced. Is that the email client you are using (Apple OSX Mail)?
Retrieving data ...