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Modem won't connect to net

Question asked by gib on Mar 25, 2017
Latest reply on Mar 25, 2017 by kevinds

I'm having trouble getting a Motorola SB5102 modem to work.  I have an existing wireless setup for my house, but want to have a direct connection in one location.  So I bought this modem at a thrift store in Salmon Arm.

 

I have tested all the pieces--outlet and cables--by swapping things out in various combinations.  i'm assuming no malfunction in the modem since all the other lights come on.  I just can't get it to connect to the internet.

 

Could some server screen be blocking a connection?  Perhaps this particular modem isn't being recognized for some reason.

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