I was told that, on the Shaw cable modem, only the first ehternet port is live and the other three are not. If I wish to plg a second ethernet device into the modem, will it operate properly?
If you have a new internet account with us, it would be a wifi modem. The only non-wifi modems are on older accounts where the customer hasn't contacted us for a trade up.
We would only bridge the modem if requested to do so when you're setting up the account. One way to tell if it's bridge is if you plug in more than one device and only one comes online.
To add a second IP, anyone at Shaw can do that for you. That includes community moderators! I'll just need your account info so I'll send you a private message if you could please check your inbox.
Once you have the second IP, the modem will will assign one to each device. Both would be dynamic.
All of the ethernet ports should be active on your modem. For example, you can plug your desktop into any of the four ports, then plug any of your other devices into any of the other ports.
But... The one exception is if you've bridged your wifi modem. Bridging means that you've had us disable the routing functions and now it's just a modem. In that case, only one of the ethernet ports will work.
But again... If you've bridged your wifi modem, you can have us add a code to your modem to allow it to have a second IP.
Hopefully that helps and isn't too confusing!
I have no experience with Shaw modems and I haven't seen this one close enough to determine if it is wireless or not. But, if we assume that it is and that is has been bridged as you suggest, I have two questions:
1) To have it reset to add a second IP address do I have to contact Shaw support to reconfigure it? and
2) Once it is reconfigured, does it care how the addresses are assigned to the two devices? Can one be dynamically assigned and the second one static?
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