AnsweredAssumed Answered

Problem With Geolocation

Question asked by dxmc on Apr 11, 2017
Latest reply on Apr 11, 2017 by dxmc

Last night there was a service interruption that lasted over an hour. When service was restored I discovered that although my IP address was the same the geolocation info associated with it was not. Although I'm in New Westminster the geolocation info associated with my IP address now says I'm in Langley, as indicated in google maps and several IP info services. This causes a problem with google maps and other sites that request your location or automatically look it up. I'm using my desktop comp with a wired ethernet connection. I contacted Shaw service over the phone but the person I spoke with didn't seem to understand the problem. Is there someone out there who understands the relationship between IP addresses and geolocation who can explain how this would have happened and what, if anything, could be done to fix it ? I've tried changing DNS servers from Shaw to a third party, no help there. Thanks in advance for any useful info.

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