I have Shaw internet 150 with Hitron CGNM 2250 wifi router. During the router login, I am not able to access remote management under Admin? How do I access remote management option?
Oh ok, thanks for providing more context! Unfortunately this feature is not available in our version of the CGNM 2250 firmware. Our apologies!
If the Admin page isn't allow you to login, we would recommend completing a Pin-Hole Reset on the modem to restore it's default settings (including default passwords). Please see Hitron CGNM-2250 Advanced WiFi Modem - Guide for instructions on how to complete this. Let us know if you need any further assistance.
Thanks for the reply. I am able to log in. However, I don't have access to remote management page (please see the screen below which is not accessible). My intention is to manage my router while I am away from home.
Thanks Brayden for the quick response.
I understand that the Shaw probably doesn't support this. However, is there a way that I can update the firmware? Any other option to have an access of router remotely? I am not an IT expert. However, I can learn quickly if someone explains me.
Users are not allowed to update the firmware of any DOCSIS modem, anywhere..
The modem/router has the feature, there are many that Shaw has simply hidden..
If you want to access the modem/router remotely, you need to setup remote-desktop software on a computer that would be at home always on, then you could use a product like TeamViewer or similar, would be the least complex way.
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