AnsweredAssumed Answered

Is 150 Really 150?

Question asked by mmilotay on May 4, 2017
Latest reply on Feb 11, 2018 by nd4speed

Here are my speed tests since last August, I find myself really questioning the 150 service:

SpeedTest

 

I am at the point of raising this issue with the CRTC and Consumer Protection BC. I am billed for 150 each month, but I find myself really not wanting to pay for a service that doesn't meet the contracted service. If I was to refuse to pay, Shaw would just cut me off, but it seems that you can under deliver and I am still expected to pay. 

Outcomes