djcanadianjeff

Internet 150 Packet Loss (WIRED CONNECTION)

Discussion created by djcanadianjeff on May 24, 2017
Latest reply on May 24, 2017 by shaw-phil

my speeds sometimes reach 180 down 15-17 up but most during the day it drops waaaaaay down to 4 down 7 up

there is a tech booked to come and check the coaxial cable drop to our house for signal loss phoned shaw a few times they said they did detect signal loss on my modem and when the speeds are low only downstream is blue light and the upstream is green

 

this is a ping from my 3rd party router which is connected wired into the shaw hitron modem/router

 

root@WDR4300:~# ifconfig eth0.2
eth0.2 Link encap:Ethernet HWaddr 10:FE:ED:XX:XX:XX
inet addr:70.70.XXX.XXX Bcast:70.70.127.255 Mask:255.255.252.0
inet6 addr: fe80::12fe:edff:fe84:4de0/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:14003283 errors:0 dropped:0 overruns:0 frame:0
TX packets:871949 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:2161655266 (2.0 GiB) TX bytes:96358646 (91.8 MiB)

 

root@WDR4300:~# ping 24.85.64.1
PING 24.85.64.1 (24.85.64.1): 56 data bytes
64 bytes from 24.85.64.1: seq=0 ttl=255 time=10.470 ms
64 bytes from 24.85.64.1: seq=1 ttl=255 time=10.553 ms
64 bytes from 24.85.64.1: seq=2 ttl=255 time=9.134 ms
64 bytes from 24.85.64.1: seq=3 ttl=255 time=9.588 ms
64 bytes from 24.85.64.1: seq=4 ttl=255 time=9.693 ms
64 bytes from 24.85.64.1: seq=5 ttl=255 time=10.818 ms
64 bytes from 24.85.64.1: seq=6 ttl=255 time=11.561 ms
64 bytes from 24.85.64.1: seq=7 ttl=255 time=10.212 ms
64 bytes from 24.85.64.1: seq=8 ttl=255 time=9.781 ms
64 bytes from 24.85.64.1: seq=9 ttl=255 time=10.640 ms
64 bytes from 24.85.64.1: seq=10 ttl=255 time=10.719 ms
64 bytes from 24.85.64.1: seq=11 ttl=255 time=9.933 ms
64 bytes from 24.85.64.1: seq=12 ttl=255 time=9.426 ms
64 bytes from 24.85.64.1: seq=15 ttl=255 time=28.545 ms
64 bytes from 24.85.64.1: seq=19 ttl=255 time=11.302 ms
64 bytes from 24.85.64.1: seq=20 ttl=255 time=11.117 ms
64 bytes from 24.85.64.1: seq=21 ttl=255 time=11.662 ms
64 bytes from 24.85.64.1: seq=26 ttl=255 time=28.983 ms
64 bytes from 24.85.64.1: seq=27 ttl=255 time=11.492 ms
64 bytes from 24.85.64.1: seq=34 ttl=255 time=27.953 ms
64 bytes from 24.85.64.1: seq=35 ttl=255 time=12.221 ms
64 bytes from 24.85.64.1: seq=36 ttl=255 time=11.237 ms
64 bytes from 24.85.64.1: seq=37 ttl=255 time=8.882 ms
64 bytes from 24.85.64.1: seq=39 ttl=255 time=8.743 ms
64 bytes from 24.85.64.1: seq=40 ttl=255 time=9.312 ms
64 bytes from 24.85.64.1: seq=42 ttl=255 time=10.975 ms

========== redacted lines ========


--- 24.85.64.1 ping statistics ---
72 packets transmitted, 51 packets received, 29% packet loss
round-trip min/avg/max = 8.743/12.201/30.332 ms

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