fir3start3r

Hitron modem wireless cutting out

Discussion created by fir3start3r on Jun 27, 2017
Latest reply on Jun 11, 2018 by winterpeg

...has anyone else had problems with the Hitron modem wireless cutting out?
...anyone know the latest (SHAW) firmware version is for this modem?

 

 

...I've already been through the SHAW troubleshooting guides, rebooted modem (several times), changed wireless channel, etc. but nothing seems to matter.
...all devices (phones, laptops and PC) drop off the wireless (both 2.4 and 5 GHz) and SSIDs disappear for about 15 sec before reconnecting...
...I have one wired device (a console) that remained up and streaming Netflix during these wireless outages so everything is pointing to either weak wireless hardware or a firmware problem in the modem at this point....

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