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Apple Airport Time Machine connection problems

Question asked by psandercock on Jul 8, 2017
Latest reply on Jul 8, 2017 by shaw-brayden

Trying to set up my new Apple Airport Time Machine.  In addition to wanting to automate backups, I wanted to create a guest network by adding to my existing Shaw wifi network.  The Airport is not able to set up the new network, but seems to recognize that there is a hitron hub.  I've got my ethernet cable connected to the WAN connection on the Airport and then to one of the hitron's ports.  

Context:  New to Shaw and have never used the Apple Airport before

Any set up suggestions, short of shutting down and re-starting, changing cables, or changing ports